Reference

Privacy Policy for Your Indonesia Account

Your account data should be easy to understand before you open an account, so this Privacy Policy explains what we collect, why we use it, and how you…

DANA data contextOVO wallet recordsGoPay login checksQRIS payment trail

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How We Use Account Data

bumi138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We use your personal data to open and maintain your account, verify wallet activity, protect sign-ins, answer support messages, and keep transaction records tied to your own profile. When you deposit through DANA, OVO, GoPay, or QRIS, we keep the payment reference, time stamp, account match,

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and status so your balance can be checked without asking you to repeat the same details. We may also use device data, cookie choices, and IP records to spot unusual access, especially when an account moves between mobile browser and laptop. If access or eligibility is
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discussed, it depends on local law and is available only where local law permits. You can ask us to check, correct, or remove data where our retention duties allow it.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Privacy Help Through Local Channels

Privacy questions need a clear route, not a long wait. Use the account help button after login, live chat from the lobby, or email from the…

DATA HANDLING

Wallet, Cookie, and Login Controls

We keep the Privacy Policy practical because your account touches several systems: login, wallet, game sessions, and support.

Account setup

When you join, we collect the details needed to create your profile, confirm your contact route, and connect wallet activity.

Payment records

For DANA, OVO, GoPay, QRIS, and bank transfer, we store transaction IDs, amount records, time stamps, and status changes.

Cookie choices

Cookies keep you signed in, remember session settings, and help us detect repeated failed logins.

Device access

Mobile browser and laptop sessions may create different device records.

Data retention

We keep account, wallet, and support records only for operational, security, and legal needs.

Change requests

You can ask us to correct profile details, check stored contact data, or explain a record linked to your wallet.

Answers About Your Privacy Rights

These answers focus only on how we handle your data, access records, cookies, wallet references, and privacy requests. They are written for account holders in Indonesia who want clear steps before joining or before sending a support message. For anything tied to eligibility, access depends on local law and is available only where local law permits.

We collect the account details needed to create your profile, confirm contact ownership, manage sign-ins, and connect wallet activity. Payment references from DANA, OVO, GoPay, QRIS, or bank transfer are stored with status records.

We keep payment references so your balance can be checked, corrected, and matched to your account. The record includes timing, status, rail name, and account match rather than full control of your wallet.

Yes. Contact us through live chat, the logged-in help button, or your account email. We confirm ownership first, then correct contact details or explain why a record must stay for security or legal reasons.

Cookies help keep your session active, remember basic settings, and detect repeated failed access. You can clear them in your browser settings, but you may need to log in again afterward.

We record device and session signals when you move between mobile browser and another screen. This helps us identify unfamiliar access, close stale sessions, and protect wallet actions before changes are made.

We retain account, payment, login, and support records for operational, security, and legal needs. When those reasons no longer apply, we remove the record or separate it from direct account use.

Use live chat from your logged-in account, the lobby help button, or email from your registered address. Support is available from 10:00 to 22:00 WIB for privacy checks and correction requests.

Privacy Policy for Your Indonesia Account

Privacy Help Through Local Channels

Wallet, Cookie, and Login Controls

Account setup

Payment records

Cookie choices

Device access

Data retention

Change requests

Answers About Your Privacy Rights

01 What data does bumi138 collect when I open an account?

02 Why do you keep records of my DANA or QRIS deposit?

03 Can I ask you to correct my account details?

04 How do cookies affect my account privacy?

05 Do you track my device when I switch screens?

06 How long do you keep my account data?

07 Who should I contact for a privacy request?

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